Frequently Asked Questions

 

Ordering and label types

1. What are the best size vinyl labels to order to start with?

2. Which are the best iron-on labels?

3. Do you produce a mixed pack to try different sizes of labels?

4. Can I split the pack into two names?

5. I want to order by mail but am out of space on the brochure. Can I photocopy the order form and send in additional photocopied forms?

6. I want tiny labels for my child’s pencils. Which will fit?

7. Can I order a bag tag with only a picture and no wording?

8. The school wants to order a pack of labels for every class for drink bottles. an we supply class lists for this and have some labels for each child?

9. Can I order by telephone instead?

 

Application of labels

10. How do I apply my labels?

11. Which labels are the best for school sports (drawstring) bags?

12. Will your labels stay on beach equipment, inflatables and armbands?

13. Can shoe labels be used on other things?

14. Will your labels go through a baby sterilizer on a baby bottle or comforter?

 

Delivery

15. How long will it take to get my labels?

16. Does express delivery mean you will produce my labels quicker?

17. I am moving abroad so will you deliver abroad if I order online?

18. Will you deliver to a different delivery address as a gift?

19. I want fast delivery and production of some iron-on labels but have ordered other products as well. How long will they take to deliver and can I have them sent on ahead of other products ordered?

 

Allergy labels

20. How can I order a standard allergy-free message on my labels but with a different picture?

 

General Queries

21. Can you provide samples?

22. Why should I order from Labels4Kids?

 

Answers

Ordering and label types

1. How do I choose the vinyl label that's best for me?

 To determine the right size:

 •     measure the maximum area the label can cover from left to right and top to bottom

 •     measure the minimum area coverage that you’re willing to allow

 •    Use the table below to help you find your ideal label for your application

Label name

Label size

No. in pack

Image option

Large   vinyls

40mm   x 50mm

30

Yes

Mini   vinyls

50mm   x 6 mm

100

No

Popular   vinyls

90mm   x 20mm

40

Yes

Right   Foot labels

50mm   x 20mm

24 (12 pairs)

Yes

Shoe   vinyls

23mm   x 35mm

40 (20 pairs)

Yes

Small   vinyls

50mm   x 20mm

50

Yes

Standard   Allergy vinyls

Determined   by label chosen

Determined by label   chosen

Yes

Starter   vinyls

Various

80

Yes

Wheelie   Bin

100mm   x 100mm

10

No

If you need a selection of labels our starter vinyl pack contains a mix of sizes - 20 popular, 20 small, 20 shoe vinyls and 20 mini vinyls.  Please note that our mini vinyls are not suitable for images.

http://www.labels4kids.com/product/11/starter_vinyl_pack

 

2. Which are the best iron-on labels?

Best   for

LOOK

Best   for

EASE   OF USE

Best   for

PRICE

Best   for

LONG LASTING

 

 

Sew on labels

Stick on clothing labels

Stick on clothing labels

Stick on clothing labels

&

Sew on labels

 

Woven iron ons

Easy to use

iron ons

Easy to use

iron ons

 

Original Iron ons

Woven iron ons

Sew on labels

Woven iron ons

iron ons

 

Stick on clothing labels

Press & click

name tags

Press & click

name tags

Easy to use

iron ons

 

Easy to use

Iron ons

Original iron ons

Original iron ons

Press & click

name tags

 

White Iron on Name tags

White iron on name tags

Woven iron ons

White iron on

name tags

 

Press & click

Name tags

Infotags

White iron on

Name tags

Original Iron ons

 

Infotags iron ons

Sew on labels

Infotags iron ons

Infotags iron on

 

3. Do you produce a mixed vinyl pack?

Yes.  Our starter vinyl pack contains 20 each of small, popular, mini and shoe labels.  Please note that our mini vinyl labels are not suitable for images. http://www.labels4kids.com/product/11/starter_vinyl_pack

 

4. How many names can I have in each pack of labels?

 Our production process only allows for one name per pack.  The exception to this is our classroom vinyls which allow you to order up to 28 names (min. 2 labels per name) – please note that classroom vinyls are only available in small vinyl size (50mm x 20mm). http://www.labels4kids.com/product/54/classroom_vinyl_labels

 

5. I want to order by mail but I am out of space on the brochure. Can I photocopy the order form and send in additional photocopied forms?  

Yes, no problem.  Don’t forget to enclose your cheque!

 

6. Do you sell pencil labels?

Mini vinyl labels are ideal for pens and pencils – we love transparent mini labels for this job. http://www.labels4kids.com/product/14/mini_vinyl_labels

 

7. Can I order a bag tag with a picture but no wording?

Yes, our bag tags are made to your order. 

 

8. Our school wants to order labels for children’s drinking bottles. Can we supply class lists for this and have some labels for each child?

Yes our classroom vinyls which allow you to order up to 28 names per pack (min. 2 labels per name) – please note that classroom vinyls are only available in small vinyl size (50mm x 20mm). http://www.labels4kids.com/product/54/classroom_vinyl_labels

If you have any questions regarding your order please don’t hesitate to contact us.

 

9 Do I have to order on line?

 No.  We accept orders:

• via our website www.labels4kids.com.  We we do recommend ordering online as it allows you to see the range of colours, fonts and images yourself

 • by telephone (please note that this incurs an administration fee of £2.40)

 

  Application of labels

10. How do I apply my labels?

All orders are supplied with a full set of instructions.  You might also like our instructional videos which you can find on our YouTube Channel.

 

11.  Which labels are best for (drawstring) sports bags?

Jacket name tags are ideal for this – especially swimming bags. We do also supply personalised gym bags which do not need additional labelling.

 

12. Will your labels stay on beach equipment, inflatables and armbands?

Vinyl labels will stay on all of these items as long as they are applied, in the first instance, to a clean, dry, smooth surface.  The longevity of the label may be reduced on items which undergo a lot of handling eg. beach balls and surf boards.

 

13. Can shoe labels be used for any item?

Shoe labels can be used in the same way as the other vinyls in our range – however they are unsuitable for use on clothing.  When you use the shoe labels inside shoes don’t forget to apply the transparent protective cover over the top of the label – this will prevent perspiration from the foot reacting with the ink and lifting the colour from the label.

 

14.  Will your labels go through a baby sterilize?

Yes.  Vinyl labels are microwave proof and dishwasher proof (we’ve tested them up to 60° in a dishwasher).  

 

Delivery

 15. How long will it take to get my labels?

We do not despatch orders until all items on the order are available.  Please refer to our website for production times for each item (www.labels4kids.com).  If you wish to have your order despatched as items become available, please select Split Postage as your preferred shipping option.

Our orders are despatched  via first class Royal Mail as standard (Airmail for overseas).

Royal Mail aim to deliver most First Class mail by the next working day, including Saturdays, however they cannot guarantee delivery times.   If you want guaranteed next day delivery you should select Special Delivery at the checkout – your order is guaranteed for delivery before 1.00pm the next working day to 99%* of the UK and requires a signature at the destination address.

We are unable to track and trace Airmail items. If you select International Signed For as your preferred shipping method this allows your order to be tracked until it leaves the UK  - it is then handed over to the destination country's postal service as a priority item and requires a signature at the destination address.  Royal Mail advise that if you use International Signed For™ with Airmail delivery, target delivery time is three working days to Western Europe, five working days to Eastern Europe and seven working days for the rest of the world.

 

16.  Does express delivery mean you will produce my labels quicker?

No.  Express delivery options (Recorded, Special Delivery or International Signed For) do not affect production times but they do offer a guaranteed delivery service once your items have been despatched from Labels4Kids.  Please note that these services require a signature at the destination address.

First Class Recorded means your order should be delivered the next working day following despatch of your order from Labels4Kids Ltd.

Special Delivery means your order is guaranteed for delivery before 1pm the next working day following despatch of your order from Labels4Kids Ltd.

If you select International Signed For as your preferred shipping method your order will be tracked until it leaves the UK  - it it then handed over to the destination country's postal service as a priority item and requires a signature at the destination address.  Royal Mail adivse that if you use International Signed For™ with Airmail delivery, target delivery time is three working days to Western Europe, five working days to Eastern Europe and seven working days for the rest of the world.

 

17.  I am moving abroad so will you deliver abroad if I order online?

Yes. We deliver almost anywhere in the world.

 

18. Will you deliver to a different delivery address as a gift?

Yes. At the time of ordering the billing address must be the registered address for your credit/debit card but you can specify a different delivery address.

If you have a special request please do not hesitate to call to discuss your requirements.

Please note we do not offer a gift wrapping service.

 

19.  I urgently need some iron on labels but have ordered other products as well. How long will they take to deliver and can I have them sent on ahead of other products ordered?

Our products are personalised  to order.  Please refer to our website for production times for each item. www.labels4kids.com 

If you wish to have your order despatched as items become available, please select Split Postage as your preferred shipping option.

 

Allergy-free labels

20.  Can I order a standard allergy message on my labels without the standard allergy picture eg. Gluten Free with a rocket?

Yes.   To design a non-standard allergy label:

1. Choose label size http://www.labels4kids.com/section/2/1/vinyl_labels

2. Specify text and (optional) image required: Standard allergy text:  Asthma Inhalers Carried; Bee & Wasp Alert; Dairy Free Zone; Egg Free Zone; Gluten Free Zone; Medical Alert Carried; Nut Free Zone

Mini vinyls - max. 25 characters on 1 line.  Unsuitable for image.

Small vinyls - max. 2 text lines, 25 characters per line.  1 image (optional)

Popular - max. 2 text lines, 25 characters per line.  1 image (optional)

Large- max. 6 text lines, 30 characters per line.  1 image (optional)

 

General Queries

21.  Can you provide samples?

Yes, email or phone Labels4Kids and we’ll send out a sample pack.

 

22.  Why should I order from labels4kids?

 As a growing family business we offer friendly, efficient and helpful service where the customer always comes first.  All of our products are covered by our 100% moneyback guarantee.

We are one of the few worldwide distributors for the fantastic Stikins® stick on clothing name labels.  For the traditionalists who want ease of application and staying power we offer top quality microwave and dishwasher proof vinyls labels and brilliant woven iron on labels.

 

23. I want to order id bands for a trip but I don’t know what to choose!  

We offer both disposable and reusable wristbands.   Disposable ID Wristbands come in packs of 10.  Made out of soft, durable TYVEK these wristbands are waterproof, tear-proof and hypoallergenic. There is a space for contact information on the inside of each wristband - for best results use permanent ink.  It is easy to fit these bands, just fasten on the inside.  These are for single use only due to the bands having to be cut for removal.

Choose from a  range of designs - dino, flowers, football, ladybirds, medical alert, rocket (being discontinued when current stocks run out) and smileys. 

InfoBands™ Reusable ID Band are made of PVC and latex-free plastic. These wristbands are water-repellent and tear-proof.  They are secured using a patented safety catch that can only be opened with the use of both hands.   There is a space for contact information on the outside of each wristband - for best results use permanent ink to complete the details section and allow the ink to dry fully before fitting the Infoband.